LeanLab is a customer collaboration platform for customer centric innovators.
From just one platform you can launch surveys, run discussions, one-to-one interviews, diaries, photos and much more.
Get behind NPS data and build signature user journeys and touchpoints together with your customers
Learn moreDiscover and develop your digital customer experience and products in close dialogue with real users
Learn moreIdeate and iterate your product and service innovations with customers all the way from discovery to launch
Learn moreInvite members from your website, social media channels and CRM or have us help you to recruit customers and build a branded and private LeanLab programme
Leverage LeanLab’s many easy-to-use features to understand, ideate, conceptualise and validate with your customers
Capture the key insights through a real-time dashboard, share them with your colleagues and make more customer- informed decisions
Here are some reasons why our customers love LeanLab.
LeanLab enables a dynamic way to collaborate and form a close iteration loop with customers
You can run activities within minutes from the platform and get instant results
All essential user research tools and data in one platform making it time and cost effective
LeanLab support comes from experienced pros in user research, design and innovation