RESEARCH STATION®

"A brand and its products have only a little (or nothing) to do with each other any more. Rather, brands and branding are a dialog between a company and its clients. The stronger the dialog, the stronger the brand." - Larry Weber, author of The Provocateur

Research Station is a multifaceted Internet-based research environment, which can be used to create a research community and to bring the company and its clients to the same table. Research Station combines group conversations, discussion threads and online questionnaires for enhanced survey experience. A dynamic dialogue between the company and the consumer is perfect for developing new advertising concepts and deepening customer relationships, as well as new product and service innovations.

Research Station saves your time and future investments, while also producing information which would otherwise be impossible to obtain.

Research Station enables you to keep up to date with your customers and act faster than your competitors.

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Engage with your customers

Research Station combines both qualitative and quantitative research methods and makes real-time dialogue between the client, the respondent and the researcher possible. In a social community constructed in this way, everyone shares a common interest in developing the product or service.

Understand your target group

Research Station's research methods are suitable for research needs requiring profound and comprehensive understanding of the attitudes and behaviour of the target group. The research is carried out together with the chosen target group or groups. The largest research communities we maintain have over 5,000 members, while the smallest have less than 50.

Acquire confidence for decision-making

Research can be a part of the product development process right from the first idea. Because the community is always available, research plans can easily be changed and fine-tuned based on the feedback received. Matters that arise can be studied further as the research progresses.

Listen to what your customers are saying about your brand

Creating an open discussion between consumers and using different approaches is almost impossible to accomplish with any other than online research methods. Analysing open customer-to-customer dialogue brings more depth to the research and offers valuable extra information when interpreting the results.

Demand information that is essential to you

The Research Station is individually built for each project, which means it is always tailored according to the client's needs. The Research Station community can be permanent (e.g. for longitudinal studies), or it can be created to exist only for the duration of the research project.

Capitalise on the results quickly

The accumulation of data can be monitored in real time from the very beginning of the project. This way the answers to more simple research questions can be delivered instantly.

Case Study:

Case Study: A global media company

A client of ours operating in Britain wanted to venture into creating a new electronic service which would correspond to the needs and expectations of the target group in a new way. Read more.